FAQ

Can I put my items in the washing machine?
Yes you can. If so, put them in a delicate laundry bag, 30°C maximum.
But I recommend hand washing so they last longer.
No dryer!

In which country do you ship?
I ship in France, Belgium, Italy, Luxembourg, Netherlands, Portugal & Spain. 

How long does it take to ship my order once it's placed?
Depending on how many orders are placed, it will take in between 1 & 3 working days to place your order.
I ship with La Poste, Colissimo and Mondial Relay. 

Please note that once the package is shipped it is no longer our responsibility.
You will need to get in touch with the shipping company.

Exchanges and returns
France: No returns. Exchanges possible only for clothes (not possible for hats and bags). 
Europe: No exchanges & returns.

How can I make an exchange?
If you live in France only.
Please send an email to: [email protected] 
You will then receive an email with a step-by-step breakdown of how to prepare and send out your items.